Robinson Home Trade Program
As we entered the design field we realized designing was the easy part — navigating the ordering and logistics was a different story. It can be a challenge to showcase your design talent without having access to the products you need, but gaining access to the vendors supplying those pieces can take years of vendor development and a substantial buy-in.
We developed our trade program to give fellow designers a helping hand and bridge the gap between designers and quality vendors. Our years of experience in logistics and vendor relationships allows us to simplify the order process for you. It is our priority to provide members with direct access to our service representatives, competitive pricing, and logistic management so you can focus on designing for your clients.
When we designed this program we weren't only thinking of interior designers! Architects, decorators, home stagers, real estate developers, and professionals in the restaurant and hospitality industry can all benefit as members of the trade program. Membership is free and it's easy to apply.
As a trade program member you become an extension of the Robinson Home Team. That means you’ll receive:
Exclusive trade member product discounts
Access to quick-ship to-trade only products without a minimum purchase
A dedicated manager available to assist you through the buying process
Project-specific managed freight, receiving and white glove delivery service
We oversee issues like damaged goods and return claims
No membership dues, annual sales requirements, or any other financial commitments
Free receiving & short-term storage*
Local delivery & installation service options*
*exclusive to local members
How It Works
Find Great Items
Our Trade Program gives members the opportunity to to shop from the industry's top vendors. Once approved, members are given access to furnishings, textiles and accessories offered at an exclusive discount.
Place An Order
Members can place an order by signing in to the trade shop. You can also request price quotes for items sold by the vendors but not listed on the trade shop. Our team will manage the logistics and keep you informed from the moment the order is placed until it arrives for installation.
The Trade Program is designed to be an easy process so you can design without limitations, provide the best possible service to your clients, and be rest assured you exceed the expectations for each project!
*Membership is limited! The satisfaction of our Trade Members is our top priority. In order to guarantee the highest quality of service, we are limiting to the number of members we bring on. If no membership positions are available when you apply, we'll let you know and keep your email on hand for when we grow again. Apply now to secure your spot!
How do I become a trade member?
To begin, fill out the membership registration form. Upon completion we will review it to make sure it has all the qualifying information. If it meets the requirements and there is a new member spot available, we will send you an email letting you know your membership request has been approved.
To ensure your membership registration has the qualifying information, please have the following documents:
What can I buy as a member?
Our vendors offer a wide range of products including new and vintage home accessories, art, pre-made and custom upholstered furniture, casegoods, linens, custom pillows, and most likely all the other pieces you need to complete your clients vision. In addition to furnishing vendors, we have strong ties with an array of vendors who carry quality fabric and wallpaper.
What if the product I want isn't on the trade site?
No Worries! One of the many benefits of being a trade member is having access to ALL the products supplied by the vendor.
If you see a product listed on a vendors website, but not on the trade shop you will need to fill out the online quote request found under the Designer Resource tab on the trade shop. Our team will get you a quote within 24 hr. If you choose to purchase the item we will follow up with an invoice so you can pay online.
I'm a new designer. Do I need design references?
No! Our trade program was created to help new designers get a head start without having to jump through a bunch of hoops.
What is your return policy?
Return eligibility varies on each item. If the item is eligible for return to the manufacturers, the designer is responsible for the cost of return shipping and any restocking fees. As a member you will be able to view an items return eligibility on the "Details" tab of each product page.
Who can I contact with questions about my membership?
If you have any questions in regards to becoming a member or your current membership, you can reach us at 478-342-6394 or email@example.com. Our team is happy to help you in any way!